The figures here refer to the rating, rather than the votes. The M4's Reading Services Westbound takes the crown for the country's best stop-off - with a customer satisfaction score of 100%. “Congratulations to those scoring the most highly. This takes note of what the official bodies are saying, and scales them down because they never say anything horrific. Here we breakdown everything you need to know on how to respond to your summons. Lauren MacDougall. Gavin Braithwaite-Smith. The 2007 results appear to be very even - a sure sign of how much smaller this website was then. England's best and worst motorway services of 2018 named . At the time of writing, the top spots are held by Moto and Welcome Break. Share ; By. THE best and worst motorway service stations in the UK have been revealed by drivers in a new survey. M2 closed for 19 hours as lorry fire leaves motorway closed near Sittingbourne - recap. The biggest and most reliable national survey at the moment comes from Transport Focus. This can be compared with data from previous years using the selection boxes on the right. Firstly, we're the most thorough. Discover 15 fun facts about the classic Mini, the little car that had such a big impact on car lovers, and its designer Alec Issigonis. Some other historical surveys can be worth a read too. close. Share. A complete list of the current standings can be found at MSO:All Ratings. Meanwhile, Cobham’s services on junction 9 and 10 of the M25 came top of the list with a score of 97.2. This … HGVs can … Newer services tend to do better here, although you can spot surges where large refurbishments have taken place. If you open up the service area page, you'll see we break down the ratings in to three categories, covering how quick it is to get in and out, how well-run it is and how much there is to do. Topping the tables of the best motorways services is Norton Canes Roadchef on the M6 toll, ranked first with 100 per cent of customers satisfied. Frankley Services (Image: Sunday Mercury) Tiverton Services. Newer services tend to do better here, although you can spot surges where large refurbishments have taken place. Cobham services on the notorious M25 has been ranked as the No1 service station in Britain The list gives each service station a mark out of 100, with Cobham scoring an impressive 97.28 The full list by Transport Focus in alphabetical order. Chester's motorway services have been ranked among the top in the country. Norton Canes on the M6 Toll has been named England’s best motorway services for the second year running. It usually works. It then takes a note of what our readers are saying, and looks for the trend (a surge of bad scores will carry more influence than an older, good score, as it is predicting what the next visitor will think). You’ve got everything here: KFC, Burger King, Subway and - catering for the upper echelons of society as well as your average Joes - a Harry Ramsden and a Waitrose. Retrieved from "https://motorwayservicesonline.co.uk". Tap for full details. Best Motorway Services in the UK Share: We’re all for getting to our destination promptly - but when you next need a pit stop, the improving selection of motorway service stations are making comfort stops part of the experience! “Ensuring that visitors feel their experience is worth the money paid, that the choice of food is good and the services are welcoming and well-maintained are important areas for motorway service operators to watch.”. We only started listing them in 2015, and more votes will come with time. Note that the numbering scheme used for Great Britain does not include roads in Northern Ireland, which are allocated numbers on an ad hoc basis. “But users’ needs and expectations are constantly evolving. We break down Blue Badge and accessible taxi data to reveal this and more. The smart motorway really is the way forward for England’s highways. So here is their own list, showing the best. Reduced facilities. Parking: Free for the first two hours to all vehicles but cars staying longer are charged £15 while HGVs, caravans and motorhomes must pay £19.50. Reading westbound services on the M4 have been named England’s best motorway services in a survey by an independent transport user watchdog. Motorway service areas, also known as service stations and commonly abbreviated to MSAs are places where drivers can leave a motorway to refuel, rest, or take refreshments.Some also incorporate or adjoin hotels. England’s Motorway Services show star quality 9 March 2015: ... Full list of star ratings from the annual Motorway Service Area Quality Scheme February 2015 MSA Group 2015 star rating Baldock Extra 4 Beaconsfield Extra 5 Birch East Moto 3 Birch West Moto 3 Birchanger Green Welcome Break 4 . Even among motorway sites, the pattern seems to be that many of those featured here are either very small or - at the other end of the scale - very busy. We included the extra column here as many A-road services tend to make this list, their scores limited by a lack of facilities and often a lack of investment. Site powered by the jolly good MediaWiki, You may copy information from the site, provided you abide by the conditions set out in the disclaimer at https://motorwayservicesonline.co.uk/Disclaimer, https://motorwayservicesonline.co.uk/Disclaimer, Most pages on this site can be edited by anyone - simply. How does Bridgwater Services compare to other stations? $(document).ready(function(){$('#toggle').on('change',function(){if(this.value=='a2007'){$("#b2007").show()}else{$("#b2007").hide()}if(this.value=='a2008'){$("#b2008").show()}else{$("#b2008").hide()}if(this.value=='a2009'){$("#b2009").show()}else{$("#b2009").hide()}if(this.value=='a2010'){$("#b2010").show()}else{$("#b2010").hide()}if(this.value=='a2011'){$("#b2011").show()}else{$("#b2011").hide()}if(this.value=='a2012'){$("#b2012").show()}else{$("#b2012").hide()}if(this.value=='a2013'){$("#b2013").show()}else{$("#b2013").hide()}if(this.value=='a2014'){$("#b2014").show()}else{$("#b2014").hide()}if(this.value=='a2015'){$("#b2015").show()}else{$("#b2015").hide()}if(this.value=='a2016'){$("#b2016").show()}else{$("#b2016").hide()}if(this.value=='a2017'){$("#b2017").show()}else{$("#b2017").hide()}if(this.value=='a2018'){$("#b2018").show()}else{$("#b2018").hide()}if(this.value=='a2020'){$("#b2020").show()}else{$("#b2020").hide()}if(this.value=='a2019'){$("#b2019").show()}else{$("#b2019").hide()}})});$(document).ready(function(){$('#toggle2').on('change',function(){if(this.value=='c2007'){$("#d2007").show()}else{$("#d2007").hide()}if(this.value=='c2008'){$("#d2008").show()}else{$("#d2008").hide()}if(this.value=='c2009'){$("#d2009").show()}else{$("#d2009").hide()}if(this.value=='c2010'){$("#d2010").show()}else{$("#d2010").hide()}if(this.value=='c2011'){$("#d2011").show()}else{$("#d2011").hide()}if(this.value=='c2012'){$("#d2012").show()}else{$("#d2012").hide()}if(this.value=='c2013'){$("#d2013").show()}else{$("#d2013").hide()}if(this.value=='c2014'){$("#d2014").show()}else{$("#d2014").hide()}if(this.value=='c2015'){$("#d2015").show()}else{$("#d2015").hide()}if(this.value=='c2016'){$("#d2016").show()}else{$("#d2016").hide()}if(this.value=='c2017'){$("#d2017").show()}else{$("#d2017").hide()}if(this.value=='c2018'){$("#d2018").show()}else{$("#d2018").hide()}if(this.value=='c2020'){$("#d2020").show()}else{$("#d2020").hide()}if(this.value=='c2019'){$("#d2019").show()}else{$("#d2019").hide()}})});$(document).ready(function(){$('#toggle3').on('change',function(){if(this.value=='e2007'){$("#f2007").show()}else{$("#f2007").hide()}if(this.value=='e2008'){$("#f2008").show()}else{$("#f2008").hide()}if(this.value=='e2009'){$("#f2009").show()}else{$("#f2009").hide()}if(this.value=='e2010'){$("#f2010").show()}else{$("#f2010").hide()}if(this.value=='e2011'){$("#f2011").show()}else{$("#f2011").hide()}if(this.value=='e2012'){$("#f2012").show()}else{$("#f2012").hide()}if(this.value=='e2013'){$("#f2013").show()}else{$("#f2013").hide()}if(this.value=='e2014'){$("#f2014").show()}else{$("#f2014").hide()}if(this.value=='e2015'){$("#f2015").show()}else{$("#f2015").hide()}if(this.value=='e2016'){$("#f2016").show()}else{$("#f2016").hide()}if(this.value=='e2017'){$("#f2017").show()}else{$("#f2017").hide()}if(this.value=='e2018'){$("#f2018").show()}else{$("#f2018").hide()}if(this.value=='e2020'){$("#f2020").show()}else{$("#f2020").hide()}if(this.value=='e2019'){$("#f2019").show()}else{$("#f2019").hide()}})});$(document).ready(function(){$('#toggle4').on('change',function(){if(this.value=='g2007'){$("#h2007").show()}else{$("#h2007").hide()}if(this.value=='g2008'){$("#h2008").show()}else{$("#h2008").hide()}if(this.value=='g2009'){$("#h2009").show()}else{$("#h2009").hide()}if(this.value=='g2010'){$("#h2010").show()}else{$("#h2010").hide()}if(this.value=='g2011'){$("#h2011").show()}else{$("#h2011").hide()}if(this.value=='g2012'){$("#h2012").show()}else{$("#h2012").hide()}if(this.value=='g2013'){$("#h2013").show()}else{$("#h2013").hide()}if(this.value=='g2014'){$("#h2014").show()}else{$("#h2014").hide()}if(this.value=='g2015'){$("#h2015").show()}else{$("#h2015").hide()}if(this.value=='g2016'){$("#h2016").show()}else{$("#h2016").hide()}if(this.value=='g2017'){$("#h2017").show()}else{$("#h2017").hide()}if(this.value=='g2018'){$("#h2018").show()}else{$("#h2018").hide()}if(this.value=='g2020'){$("#h2020").show()}else{$("#h2020").hide()}if(this.value=='g2019'){$("#h2019").show()}else{$("#h2019").hide()}})});$(document).ready(function(){$('#toggle5').on('change',function(){if(this.value=='i2017'){$("#j2017").show()}else{$("#j2017").hide()}if(this.value=='i2018'){$("#j2018").show()}else{$("#j2018").hide()}if(this.value=='i2020'){$("#j2020").show()}else{$("#j2020").hide()}if(this.value=='i2019'){$("#j2019").show()}else{$("#j2019").hide()}})}); Scores for 2020 would have been affected by the pandemic. It also has a lovely fountain area outside, and according to Wikipedia, it is also known as ‘Rippy Fountain’ services… A number of official and unofficial bodies have joined the bandwagon, with many of them using a narrow sample size before declaring they've found the country's best service area in the hope of scoring some free publicity for themselves. So here is a comprehensive list of motorway services on the M5 and M6 and what they offer going from the best to the worst rated. If you fancy it, you can also take full advantage of paying that £5.50 and make a stop at Roadchef’s Norton Canes Services – officially the best in the UK. England’s best motorway services of 2018 revealed. More importantly, we used a weighted total. Calais Reims Dijon Beaune Lyon Rouen ... diesel and sometimes LPG), full motorway service areas have at least one restaurant, maybe more, a snack bar, a café, at least one shop selling a range of products for the traveller, including sandwiches, drinks, newspapers, and maybe more. My new taskforce will bring together industry and independent experts to look at how services can be fit for future motorists and reflect the particularity of localities which host these important facilities. This was thanks to a solid score from Birchanger Green services, which boasts 8 different food outlets. Anthony Smith, chief executive of Transport Focus, which organised the survey, said: “Our research shows that up and down the country motorway services are providing customers with a good experience and are playing a positive role in helping them rest and recharge before continuing to drive. CAPTION: M6 lorry fire: Watch the dramatic moment cans of fruit explode as motorway … Transport Minister John Hayes said: “Motorways services can and should be lovely places for drivers to enjoy not just places they have to stop. Blackburn with Darwen Extra 5 Bridgwater Moto 3 Burton in Kendal Moto 3 Burtonwood Welcome … If you’re considering driving after a long break, perhaps because of lockdown, disqualification, illness, or any other reason, what steps do you need to take to ensure you are... Remapping your car engine is one option for consideration when you’re trying to squeeze a few more mph out of it, but what is remapping, what does it cost,... Brexit: How you and your car will be affected, Top Ten Cars for Teens – Cheapest Young Driver Insurance Tips, 10 ordinary cars more rare than a Ferrari F40, Winter driving: The best way to clear that iced up windscreen, The essential guide for travelling with children, Manchester United could solve M6 traffic problems, Top locations for disabled drivers to live and visit, How to deal with a summons for a motoring offence, 15 fun facts about the Mini and its designer Alec Issigonis, Driving after a long break? Some of the 94 service areas on this list are on major A-roads rather than motorways. Ours is a little different. An absolute corker of a services, this is immediately in my good books for being on the M40, for my money, pound-for-pound the best motorway in the UK. To contribute to the ratings, find a service area and tap it, then look at the box to the right of the page. EG Group's success seemed to be dependent on which dilapidated service area they've taken on, but it has now settled down. The UK's best and worst service stations have been named with 'grim and dismal' toilets putting one in last position. The lorry was recovered and resurfacing works took place. Gloucester might only be fourth, but this is an achievement considering the large number of votes. We are not the only organisation to rate services. They show what can be done when what motorists want and deserve drives what is on offer. Kirstie McCrum. Rated: 4/5. All 112 motorway services in England were checked and 8,700 customers had their say on facilities such as toilets, staffing, cleanliness and food and drink. Just for your interest this one - it doesn't really have a lot of meaning. A similar number were impressed with the cleanliness of the toilets, 64% thought the food and drink was value for money and 94% rated the friendliness of staff as “good”. Click for best online rates for hotels near the following towns on main motorway routes. Long delays on the M2 (Image: Shelley Wilson) A lorry fire closed the M2 in both directions on Friday (November 13) for 19 hours. Cairn Lodge shows a second entry from Westmorland. Tapping the links down the left column will provide you with more information on each service area, such as its facilities and exact location. They tell us they feel less stressed and are more awake after a good break. Over the years, we have noticed the scores have become more unpredictable, which is good because it means the names who used to always be at the bottom have got better. August 1, 2019. Published 23 July 2018. What's impressive is not so much the ones in the top spots, but the ones which manage to maintain a high score despite a large number of votes. Since 2007 Motorway Services Online has allowed anyone to rate each operator, and to rate each service area based on a number of qualities. At the bottom of the pack, Thurrock services on the M25 was rated the worst in England, with a customer satisfaction rating of just 68 per cent. The services with the most votes are the ones which people were talking about, and some 'celebrity services' manage to make the list every year. “Motorway service operators must not rest on their laurels however; our message is clear – use the results to deliver even higher levels of customer satisfaction in future. Usually able to avoid scandals and headlines, Extra tend to score well here. The vast majority of motorway services in the UK are owned by one of three companies: Moto, Welcome Break and RoadChef and a developing chain of stations being constructed by Extra. Meanwhile, Westmorland is the best … This list considers the public vote only, not professional reviews, meanin… Updated 23:04, 13 NOV 2020; News. With six service stations along the 85-mile stretch of M74 and A74(M) between Glasgow and Gretna, the motorway scores top marks for frequency of motorway services. A selection of the data can be found below with the best or worst services in each respect listed alongside their current rating. Roadchef’s Stafford Southbound services … You can also spot the Cherwell Valley fire, Rivington reconstruction and opening of Beaconsfield and other services by how they manage to shoot up the list. “Thoughtful design and a range of goods and services can make all motorway services as good as the best.”. Copy link. You can see the full Transport Focus report here. Junction 27. These include choice of places to eat, parking spaces, the cost of doing so after two hours, and quality of amenities, such as Wifi, charging points for electric vehicles, showers, arcades, and hotels. Share page. Smaller motorway service operators have the best user satisfaction ratings, a new survey of drivers has found. There are 20 services on the M6 which are listed on this site, details of which are below. Best motorway service stations named - according to the people who use them . kentlive. Last update: July 24, 2018. Ireland's relatively small network of motorway services can make them difficult to spot on the lists above. Transport Focus has asked customers for their views. Transport Focus chief executive Anthony Smith said: "Motorway users tell us they have a good experience when visiting service areas, but it's clear that many do not feel the experience is good value for money. These share the defining properties of motorway service areas, being named service areas operated by a single company … An overturned lorry was ablaze on the northbound carriageway, emergency services said. What you said: Whatever you think of them, a new survey of England’s best and worst service stations might fuel your opinions. That's why we now use the weighted ratings. There's Ecotricity electric vehicle charging points, showers, a Full Hou$e arcade, a BP petrol station and a Travelodge. Those ratings are scaled up on the assumption that many people only rate things when they're angry. The survey found 90% of customers were satisfied with their visit. Moto. At first this looks quite turbulent, but actually there is very little between any of the operators. London’s M25 placed eleventh on the list, and the M1 came in ninth. Reading westbound services on the M4 have been named England’s best motorway services in a survey by an independent transport user watchdog. Only 20 motorway services in the UK remain in the ownership of the Department for Transport and let on 50-year leases to private operating companies. About sharing. Receiving a summons for a motoring offence can be scary. M5 Gloucester Services. Information provided and media shared subject to conditions. The best motorway services in England is Gloucester Services by junction 12 it owns another in the Lake District which I am sure will be as good. Premier League football teams such as Manchester United and Arsenal could sponsor major roads as part of a scheme to raise funds for the country’s transport infrastructure. RATING: Four stars. We record these scores separately to make sure there's no doubt about where the issues are, and when you're searching for services, we let you choose for yourself which factors you're concerned about. Which regions are the best for disabled drivers to live or visit? Motorway services can be miserable and crowded places, with a reputation for over-priced fuel and dull surroundings, serving food that is both expensive and of questionable quality. All 112 motorway services in England were checked and 8,700 customers had their say on facilities such as toilets, staffing, cleanliness and food and drink. Northgate Vehicle Hire has compiled a ranking of 112 service stations across the UK, taking in several factors. Now I want to go much further to raise and meet those expectations. This list considers the public vote only, not professional reviews, meaning it isn't weighted like the scores on the main page. UK motorways in 2016 M-designated motorway under construction Upgraded A-road designation under reconstruction This list of motorways in the United Kingdom is a complete list of motorways in the United Kingdom. Our motorway services are a good experience for drivers. Drivers’ satisfaction with motorway services is dwindling, according to the latest annual survey of the roadside rest areas. At the time of writing, Beaconsfield, Donington, Tebay and Gloucester are doing this - a strong showing from Westmorland, considering that's half of their estate. Even so, like you'd expect from any advice website, this is only an interesting tool and should be used as such. Here’s all you need to know. Having said this, any service station can have good days and bad days. Here’s which took the top and bottom accolades. In 2017, new operator Applegreen sailed to the top, as you might expect of a firm with only new sites. Only official service areas are shown on this list. Norton Canes (Roadchef) services on the M6 toll has been rated England’s best motorway services in a user survey by the independent transport user watchdog.