Thai Airways: Excellent Customer Care - See 15,626 traveller reviews, 5,973 candid photos, and great deals for Thai Airways, at Tripadvisor. Pre-orders should be placed 24 hours in advance for outbound flights from Bangkok, and 48 hours in advance for incoming flights to Bangkok. THAI complies with US DOT regulations under 14 CFR Part 382 to accommodate passengers with disabilities on air travel.Meeting Customer's Essential Needs during Lengthy Tarmac Delays.THAI'S CONTINGENCY PLAN FOR LENGTHY TARMAC DELAYSTHAI fully complies with all U.S. Department of Transportation rules regarding lengthy tarmac delays as required. Complaints should be forwarded by mail or online as follows: 1) Residents of USA, Canada & the Americas ONLY, please forward to customercare@thaiairways.us, 2) Other complaints, please forward to customer@thaiairways.com. Cancellation Policies, Frequent Flyer rules, Aircraft seating configuration and Lavatory availability disclosure.THAI is committed to providing our customers with the information they need to enhance their travel experience. Notices shall be made in the boarding gate area, on THAI's website, by telephone inquiry, and flight status displays at the airport and other flight notification available from THAI. 1) Residents of USA, Canada & the Americas ONLY, please forward to, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Open Thai Airways Public Information Centre website, Meetings, Incentives, Conventions and Exhibition(MICE), https://www.thaiairways.com/en_TH/rop/index.page, http://www.thaiairways.com/en_TH/exp_thai/ouraircraft_index.page, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. E-mail: contact@service.thaiairways.com. Open: Monday – Friday 08.00 – 17.00 hrs. Whether you contact THAI by phone reservation or visit us online at our website we will communicate clearly and provide the following information:Cancellation Policies. When itinerary changes occur due to changes of scheduled service, aircraft or any other reason, THAI shall make our best effort to contact and notify the passenger at the contact phone or e-mail provided in a timely manner. Customers must report any missing baggage upon arrival and in writing in order for THAI to commence baggage tracking. About Thai Airways: Thai Airways was founded on 1st May 1960 and merged with Thai Airways Company in the year April 1st 1988. Timely Delivery of Baggage.THAI commits to make every reasonable effort to return any mishandled (delayed) baggage within 24 hours. Reach the Thai Airways customer service in the city for queries on reservation, refund, cancellation, baggage, rewards, or others. Working hours Map. Fax: (65) 6223-9005. If a lower fare offered by THAI is available elsewhere, we will disclose that information to the inquiring customer. For any eligible refunds purchased with a credit card, THAI will refund to the credit card issuer within 7 days of receipt of your completed request for refund.Properly Accommodating Passengers with Disabilities and Special Needs, including during Tarmac Delays.THAI is committed to making our aircraft and services accessible to our customers and does not discriminate against passengers on the basis of any disability. Oversales situations may occur occasionally due to safety such as aircraft weight limits, substituting a smaller aircraft than originally scheduled or because more customers check in than seats are available to board. Search by country and city. Thai Airways: Good service, care - See 15,624 traveller reviews, 5,963 candid photos, and great deals for Thai Airways, at Tripadvisor. +84 24 3633 1773 +84 24 3633 1775 Operating Hour: 8.30am - 05.30pm | Monday - Friday 8.30am - 12.00pm | … You can book a ticket, cancel, or get offers on all flights operated by Thai Airways. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu. For delays, THAI may provide our customers with meal allowances and hotel accommodations, based on availability, if you are inconvenienced overnight while away from your home or destination due to a delay, misconnect, or cancellation within THAI's control. Ensuring Responsiveness to Customer Problems. British Airways Customer Relations (S506) PO Box 1126 Uxbridge UB8 9XS United Kingdom Please quote your ten digit file reference (eg: LHRBA12345) Make a baggage claim online. Save on worldwide flights and holidays when you book directly with British Airways. Notifying Customers of Changes to their Travel Itinerary. This customer care number helps the customer to contact the help desk of Thai Airways (Mumbai) with Free of cost. If a lower fare offered by THAI is available elsewhere, we will disclose that information to the inquiring customer. THAI WORLDWIDE OFFICES. Notifying consumers of known delays, cancellations, and diversions. Thai Airways Official website: http://www.thaiairways.com/ Thai Airways Online Check-in: www.thaiairways.com/online check-in https://www.airlinequality.com/airline-reviews/thai-airways THAI will attempt to contact you, via contact information provided in your reservation about cancellations when the event is known at least 24 hours before departure, averting a frustrating trip to the airport. • Third party cookies that are used by our partners to help measure site visiotrs. ROYAL ORCHID HOLIDAYS. Mitigating Services for Passenger Inconvenience. This customer care number helps the customer to contact the help desk of Swiss with Free of cost. ROYAL ORCHID PLUS. Thai Airways Muscat Reservation & Ticketing Office Address: Find below the customer care details of Thai Airways in Dhaka, including the address and telephone. Offering the Lowest Available Fare.THAI commits to offer the lowest publicly available fare for the requested date, flight and cabin class to our customers at airport ticket counters, city ticket offices, at our websites ThaiAirways.com, and through our telephone reservation and Contact service centers. Holding Reservations.For reservations made 7 days or more prior to departure, THAI will allow that reservation to be held at the quoted fare without payment or cancelled without penalty for at least 24 hours after the reservation is made. Thai Airways Official website: http://www.thaiairways.com/ Thai Airways Online Check-in: www.thaiairways.com/online check-in We pledge to take steps and make our best reasonable effort to reduce any inconvenience to you. Please see your Contract of Carriage or our Ticket Terms and Conditions on our website for your contractual rights and obligations associated with your tickets. Contact us at Thai Airways. THAI commits to offer the lowest publicly available fare for the requested date, flight and cabin class to our customers at airport ticket counters, city ticket offices, at our websites ThaiAirways.com, and through our telephone reservation and Contact service centers. Notifying consumers of known delays, cancellations, and diversions.Flight delays may occur due to unforeseen reasons. In these cases, we pledge to treat our customers fairly and to communicate openly the options available to them.No one shall be denied boarding until volunteers are first asked to give up their confirmed seats in exchange for some compensation with travel at a later time or date.If there are not enough volunteers available to meet all passengers checking in, then we may deny boarding involuntarily to passengers based upon special needs, time of check-in, product purchased, frequent flyer status, and/or ease of re-accommodation.THAI will communicate to any passenger who is denied boarding what eligible compensation and/or transportation on alternate flights may be available to them. Also use our toll Free Number finder that will help you to find out the toll free number or customer care number of any business in India. Tel : (66) 2356-1111 E-mail : ropsvc@thaiairways.com . Notifying Customers of Changes to their Travel Itinerary. 1. Help and advice about lost and damaged baggage. Get your Thai Visas in 24 hours in Mumbai ... Thai Airways International and Bangkok Airways. When itinerary changes occur due to changes of scheduled service, aircraft or any other reason, THAI shall make our best effort to contact and notify the passenger at the contact phone or e-mail provided in a timely manner. PLAN use tab for navigate menu and press ESC for exit from sub-menu Travel Notices AVA is available 24 hours daily to assist you with any enquiries or to direct you to the right agent to assist you if she cannot resolve your issue immediately. As always, our flight information is available online and by contacting our telephone reservations. Beginning 30 minutes after scheduled departure time and every 30 minutes thereafter, passengers will be notified that they have the opportunity to deplane from an aircraft that is at the gate or other disembarkation area with the door open, if the opportunity to deplane actually exists.Lavatory facilities will be operable and available to passengers during any such ground delay, and adequate medical attention will be provided if needed.Water and food or snacks will be made available within 2 hours of any delay on the tarmac.THAI will make every reasonable effort to ensure our passengers comfort and care during a tarmac delay provided safety and security conditions allow it. If you have an existing ticket you may contact us for any clarification or questions on cancellation policies.Frequent Flyer Rules. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, 89 VIBHAVADI RANGSIT ROAD, CHATUCHAK, BANGKOK 10900 THAILAND, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Open Thai Airways Public Information Centre website, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. What is my checked baggage allowance on Thai Airways? Find information including worldwide offices and reservation & ticketing information. Thai Airways Reservation office telephone contact numbers: (60-3) 2034 6900 (Ticketing), 2034 6888 (General Line) Email: [email protected] Fax: (60-3) 2034 6891. Providing Prompt Ticket Refunds.THAI commits to provide prompt refunds for eligible tickets purchased in the U.S.A once your request is received with any necessary documentation. Working hours Map. Tel : (66) 2628-2456-7, (66) 2628-2457, (66) 2288-7152-3, (66) 2288-7153 E-Mail : roh.rsvn@thaiairways.com . Your safety, comfort and convenience are our most important concerns. Our contingency plan in the event of such a tarmac delay is as follows:In the event of a tarmac delay, THAI will not allow such delay to exceed 4 hours without permitting passengers to deplane for any reason unless for a safety or security related reason decided by our Captain (pilot in command) or by order of air traffic control. In these cases, we pledge to treat our customers fairly and to communicate openly the options available to them. Thai Airways has a corporate headquarters in Vibhavadi Rangsit Road, Chatuchak District, Bangkok. PHONE: (66-2) 356-1111. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. Thai Airways International Web check-in and boarding pass' rules and guidelines can be varied by the airport & country. Working hours Map. When purchasing your ticket on the web, you may find the relevant cancellation policy to your ticket under the fare rules. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher  and Internet Explorer v.11 or higher.Copyright © 2021 Thai Airways International Public Company Limited (THAI). Thai Airways Official website: http://www.thaiairways.com/ Thai Airways Online Check-in: www.thaiairways.com/online check-in As always, our flight information is available online and by contacting our telephone reservations. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher  and Internet Explorer v.11 or higher.Copyright © 2021 Thai Airways International Public Company Limited (THAI). We will look into the matter and if find your claim valid or justifiable against the same content then, certainly resolve the issue within 24 hours. If you have expenses because of baggage delay and are eligible to receive compensation, we will compensate you for reasonable and necessary out-of-pocket expenses. In such case please keep your receipts and submit a written claim request to THAI.Any fee that is charged to transport a bag that is lost shall be reimbursed (lost only, not delayed). Thai Airways Official website: http://www.thaiairways.com/ Thai Airways Online Check-in: www.thaiairways.com/online check-in Passenger Services during a Tarmac delay. THAI is committed to responding to all customer problems. Reservation & Ticketing Terms & Conditions Conditions of Contract Customer Service Plan Contingency Plan Contract of Carriage Optional Services & Fees on Code Share Flights Baggage Policy Carbon Offset Agency Debit Memo Policy; About THAI AUCKLAND (AKL) Phone : (09) 377-0268 Fax : (09) 379-8597 5. Thai has one of the largest passenger operations in Europe. PIANIFICA use tab for navigate menu and press ESC for exit from sub-menu Our Royal Orchid Plus member rules and conditions are posted online at: https://www.thaiairways.com/en_TH/rop/index.pageOur aircraft seating and lavatory availability can be found on our website at http://www.thaiairways.com/en_TH/exp_thai/ouraircraft_index.page Our telephone reservations agents may also provide you with our seat and lavatory availability upon your request. Please include your ticket number, flight numbers with city pairs and dates of travel along with traveler names and your full mailing address. Refunds for tickets eligible to receive a refund may be requested to THAI by sending a written notice to THAI AIRWAYS INTERNATIONAL, PASSENGER REFUNDS, SUITE #1280, 2321 ROSECRANS AVENUE, EI SEGUNDO, CA 90245. 15 talking about this. All rights reserved. If you are purchasing a ticket from our telephone reservation agent, we will fully disclose all cancellation policies at that time. THAI CONTACT CENTER - Reservations (24 Hours) Tel : (66) 2356-1111 Fax: (66) 2356-2222 E-Mail : contact@service.thaiairways.com . Thai Airways Reservation office telephone contact numbers: 112307110 Email: cmbaatg@thaiairways.com.lk Fax: +94 112667890. a) Thai Airlines Contacts A client is free to contact the support team to nullify the booking for them. Call Thai Airways International customer care at +66 2 356 1111. Ensuring Responsiveness to Customer Problems. Office: THAI CONTACT CENTER (RESERVATION), ADDRESS: 6 LARN LUANG ROAD, BANGKOK 10100 THAILAND, Office: THAI AIRWAYS INTERNATIONAL (TICKETING), Close: Saturday, Sunday and Public Holiday. Contact Kuwait Airways, select the country of your choice for office addresses, opening hours and telephone contacts So, when it comes to that time when you don’t have any other option than to cancel your flight ticket due to occurrence of an unpleasant situation or emergency, you don’t have to get worried or confused, all you need is to familiarize yourself with the cancellation policy. Passenger Services during a Tarmac delay.Passengers shall be notified of the delay every 30 minutes including the reasons for any delay if they are known. Using toll free services, call charges is paid … Below is the search result of Thai Airways (Mumbai) Toll Free number in india you have searched for. THAI will attempt to contact you, via contact information provided in your reservation about cancellations when the event is known at least 24 hours before departure, averting a frustrating trip to the airport. Thai Airways Reservation office telephone contact numbers: (65) 6210-5000. I have a holiday to Bali booked for… I have a holiday to Bali booked for June, however, in March Thai Airways has decided to change my flight date and push it back 24 hours, this now means I would lose money for my hotel for one day and fully lose the cost of transfers whilst also losing one-two days of my pre-booked/fully paid holiday. • Thai Airways persistent cookies that are valid across visits and, for example, are used to avoid the need to tell us your country of residence at the start of each visit. THAI is committed to providing the best customer service possible. ADELAIDE (ADL) Phone : (08) 212-6222 Fax : (08) 212-1681 2. Travelling with a disability. Browse our guides, find great deals, manage your booking and check in online. Find information including worldwide offices and reservation & ticketing information. THAI will acknowledge receipt of each customer complaint within 30 days of receiving the complaint and a substantive response will be provided within 60 days of receiving the complaint. All rights reserved. Complaints should include as much detail as possible regarding the flight. In case, any content of our website is violating the privacy of any other website, you can report us on info@dial4travel.co.uk or call us on 0207 183 5844. Find us at thaiairways.com or call 1300 651 960 for assistance. For customer’s benefits, we address a number of services in Vietnam Airlines Customer Service Plan while you take Vietnam Airlines’ flights. Telephone: 0800 408 1100. From the 1st March 2021, our Customer Support agents provide support daily during the hours of 9am until 6pm local (GMT+8) time. The good news is that customer care won’t charge you additional charges. A quoted fare amount may vary slightly due to currency exchange changes effecting foreign taxes. If you purchased a ticket and that reservation includes at least one flight to/from the United States, you may cancel without service fee provided you have notified us within 24 hours of making the booking. Handling Passengers Fairly and Consistently in the event of Oversales.Oversales situations may occur occasionally due to safety such as aircraft weight limits, substituting a smaller aircraft than originally scheduled or because more customers check in than seats are available to board. FAX: (66-2) 356-2222. AMSTERDAM (AMS) Phone : (020) 625-0907/-8 Fax : (020) 620-3989 3. THAI AIRWAYS INTERNATIONAL (TICKETING) 100 CECIL STREET #02-00 THE GLOBE, SINGAPORE 069532, Singapore, Singapore. As always, if you have any questions, please contact THAI. Working hours Map. Kindly dial +1-855-948-3805 for ticket cancellation assistance. Thai Airways: Excellent Customer Care - See 15,624 traveler reviews, 5,963 candid photos, and great deals for Thai Airways, at Tripadvisor. 90 Le Duan Street, Cua Nam Ward, Hoan Kiem District, Hanoi. Contact us at Thai Airways. CUSTOMER RELATIONS